FAQ

Do i need a visa to travel to Morocco ?

A visa is not required when travelling from Canada or the United States as a tourist for up to 90 days. A valid passport is mandatory. Your passport must be valid for at least 6 months beyond the date you expect to leave Morocco.
‍
Belgium: No - Not required
Canada: No - Not required
Germany: No - Not required
Ireland: No - Not required
Netherlands: No - Not required
South Africa: Yes - in advance (in general, visa processing can take approximately 20 working days)
Switzerland: No - Not required
UK: No - Not required
USA: No - Not required
France: Not required

What is the internet access like in Morocco ?

Morocco's cities have internet access available in internet cafes and hotel lobbies. In some cases, free Wi-Fi can be accessed in public places. Less internet access is available in rural areas, so be prepared to 'disconnect' when travelling out of Morocco's big cities.

What are the toilets like in Morocco ?

Morocco's toilets are a mixture of modern flushable toilets and squat toilets, so be prepared to encounter both. Carry your own supply of toilet paper and soap, as these aren't always provided.

Can I use my mobile/cellphone while in Morocco ?

Mobile phone coverage is generally very good in Morocco's cities and metropolitan areas, although expect limited coverage in remote or mountainous areas. Ensure you have global roaming activated with your carrier if you wish to use your phone while in Morocco.

Are credit cards accepted widely in Morocco ?

Major credit cards are accepted by most large shops, hotels and restaurants, although smaller vendors and market stalls often only accept cash.

What is ATM access like in Morocco ?

ATMs are easily found in the large cities and airports, although are less common in rural and remote areas. When travelling out of the city, be prepared by having enough cash, as ATMs aren't always an option.

What to wear in Morocco ?

Pack layers and sensible footwear to deal with Morocco's changeable climate, uneven paths and conservative culture. While Moroccan days are generally mild-to-hot or hot-and-humid, they can give way to cooler nights – outside of the summer months, anyway. While female travellers aren't expected to dress as conservatively as local women, it’s still a good idea to pack clothing options that will allow you to cover up.

What is the good time to go to Morocco ?

In Morocco the weather is good and warm all the year because of geographical zone of Morocco between the Mediterranean and Atlantic Ocean. But from September to June, it's the best season, avoiding stifling heat in summer from July to August.

The form of the meeting at the airport, where ?

With accurate information on the schedule of your arrival, our guide and our driver await you at the customs exit at the airport, with a sign with your name and first name. It's always easy, this appointment. In case of concern, you can contact us by phone with our contact information noted in our emails. We are always at your disposal 24 hours a day

What the Religion in Morocco ?

Islam is the official religion of Morocco, and Morocco considered on the modern and opened countries in Arabic world because of its geographical situation.

What languages spoken in Morocco ?

The official languages of the kingdom of Morocco is Arabic and Berber, French used in administrations and correspondences, but English is spoken in Morocco by majority of the people working in Tourism, as well as other languages like : Spanish, Italian, Germany, Portuguese.

Do I get a discount if I have travelled with you before?

Sem integer vitae justo eget magna fermentum iaculis. Egestas tellus rutrum tellus pellentesque eu tincidunt. Suspendisse faucibus interdum posuere lorem ipsum. Sapien et ligula ullamcorper malesuada. Aliquet bibendum enim facilisis gravida neque convallis a cras semper. Dictum non consectetur a erat nam at lectus urna duis.

Venenatis lectus magna fringilla urna porttitor rhoncus. Ut venenatis tellus in metus vulputate. Non pulvinar neque laoreet suspendisse interdum consectetur libero id. A lacus vestibulum sed arcu. Placerat orci nulla pellentesque dignissim enim sit amet. Urna porttitor rhoncus dolor purus non. Facilisi etiam dignissim diam quis enim lobortis.

Do you do group discounts?

I am an older traveller - Can I join your trips?

What accommodation is provided, and will I have to share with other members of the group?

How welcoming is Morocco to LGBTQ travellers?

Morocco is more accepting than other nations in Africa when it comes to the affection between LGBTQ people. The city of Tangiers has been offering respite to LGBTQ visitors for over a century and Marrakech is moving in a similar direction. With that said, conservative attitudes still prevail, and homosexual acts remain illegal. It is expected that all visitors maintain an understanding of cultural sensitivity concerning this issue. Discretion is to be practised regardless of orientation at sites of antiquity, as well as during day-to-day touring.

Can i smoke and drink alcohol in morocco ?

Moroccan law prohibits smoking in most public buildings. At your accommodation, there will usually be an area (e.g. roof terrace) where smoking is permitted.
‍
Although Muslims are forbidden to drink alcohol, Morocco is a moderate Islamic country and you are likely to feel free to drink in moderation in private or where alcohol is being served. In medinas, alcohol cannot be purchased in shops, although many Riads and Hotels offer it.

Some restaurants serve alcoholic drinks and there are a few bars in cities and some towns. Outside medinas alcohol may be obtained in some shops and supermarkets and in tourist hotels, especially the larger ones.

Moroccan wines are often excellent and a small range of pleasant Moroccan lagers and, on occasion, imported beers and wines are available. Most accommodations are perfectly happy for you to bring your own if they do not serve alcohol.

In line with our policies of responsible tourism, please do not drink in public places that do not serve alcohol. You may wish to buy duty-free spirits on your way into the country to drink in your accommodation.

I paid for a trip but haven't received confirmation, is it going ahead?

We know you’re probably itching to see that confirmation email land in your inbox, but hold tight! It can take us a couple of days to process your booking. We’ll send you an update in 2 to 4 business days.
If you booked an on request trip and space is unavailable, we’ll let you know via email and provide you with a full refund.

What is Local Payment and what does it pay for?

Local Payment in Morocco refers to a payment method that is specific to transactions within the country. It typically involves using the local currency, Moroccan Dirham (MAD)

The trip I want to do is full on website. Can I put my name on a cancellation list?

To determine whether you can put your name on a cancellation list for a trip that is full, you should directly contact us.

Will I get some free time whilst on tour?

While on tour, the availability of free time can vary depending on the specific details of the tour package you've booked. To determine whether you will have free time during the tour, it's essential to check the tour information provided by the organizer or travel agency

How long before my trip starts should I arrive?

It is recommended to arrive at least one day before your trip officially starts. This allows for any unforeseen travel delays and gives you time to settle in and prepare for the upcoming activities. Arriving a day early ensures a smoother start to your trip and allows you to adjust to the new environment comfortably.

What type of lugguage should I bring?

When packing for a trip to Morocco, it's essential to consider the nature of your activities and the time of year you'll be visiting. Here are some general recommendations for the type of luggage and items you might want to bring:
Travel Backpack or Suitcase:
‍A sturdy and comfortable travel backpack or suitcase is essential. Choose one that suits your travel style and preferences.If you plan on moving around frequently or exploring different cities, a backpack might be more convenient. If you're staying in one location for an extended period, a suitcase could be suitable.
Daypack:
‍Bring a small daypack for daily outings and sightseeing. This can also be useful for carrying essentials during excursions.
Clothing:
‍Morocco has diverse climates, so pack accordingly. Lightweight, breathable clothing is suitable for warmer regions, while layers are advisable for cooler evenings or visits to the mountains.Modest clothing is respectful, especially in more conservative areas. For women, a scarf or shawl can be useful to cover shoulders when needed.
Footwear:
‍Comfortable walking shoes are essential, especially if you plan on exploring cities, markets, or historical sites.If you're planning any outdoor activities or trekking, consider bringing appropriate footwear.
Travel Essentials:
‍Passport, travel documents, and any required visas.Toiletries, including any specific items you prefer.Universal power adapter and chargers for your electronic devices.
‍Health and Safety:
‍Basic first aid kit with essentials like pain relievers, bandages, and any personal medications.Insect repellent, especially if you plan on spending time in rural or desert areas.

Do I need personal travel insurance and how can I purchase it?

Yes, it's recommended that you have personal travel insurance when traveling to Morocco. This will protect you in case of unexpected events such as illness, injury, theft, or trip cancellation.
‍

Do you sell flights?

No, If you're looking to book a flight to Morocco, there are several options available. You can use online travel agencies like Kayak, Expedia, or Skyscanner to compare prices and find the best deals on flights. These websites allow you to search for flights from multiple airlines and provide you with a range of options to choose from

What's the best place to get medical advice before travelling?

If you're planning to travel to Morocco or any other destination and you have medical concerns or questions, it's recommended that you consult with a healthcare professional before you go. Your primary care physician or a travel medicine specialist can provide you with valuable advice and information on how to stay healthy while traveling.

Here are some resources you can use to get medical advice before traveling:
‍
1- Your healthcare provider: Your primary care physician or healthcare provider can provide you with personalized advice based on your individual health needs and medical history. They can also provide you with any necessary vaccinations or medications for your trip.

2- Travel medicine clinics: Travel medicine clinics specialize in providing health advice and medical services to travelers. They can provide you with information on health risks at your destination, as well as advice on preventing illness and staying healthy while traveling. Some examples of travel medicine clinics include Passport Health and Travel Health Consult.

3- Centers for Disease Control and Prevention (CDC): The CDC provides travel health information on their website, including recommendations for vaccinations, health alerts, and tips for staying healthy while traveling.

4- World Health Organization (WHO): The WHO also provides travel health information on their website, including information on disease outbreaks and health risks at different destinations.

Where can I keep personal belongings and money safe?

Most hotels provide in-room safes or have a front desk safe where you can securely store valuables such as passports, extra cash, and important documents.

frequentlyasked questions

get 15% off

frequently
asked questions